Remote telematics solutions are generally systems that are installed in an automobile.
Telematics solutions allow the sending, receiving and storing of car information such as trip history and allows for use of its applications remotely.
The process is made through a remote telecommunication device that is installed in the car and with it the vehicle will maintain connected with the dealer or the brand. Remote solutions are created by Telematics Solution Providers, or TSPs.
How can remote telematics solutions help us?
Nowadays, with the convenience of car service companies such as Uber, Lyft and Zipcar; customers are utilizing these services which is generating a lower rate of car ownership. Telematics can help boost the overall appeal of cars and can also make driver’s experiences easier and more fun.
There’s a new study that shows that the current car owner is more willing to buy his new car form the same brand if they received an excellent after-sales service from the dealer and from the brand. Telematics can be used to help keep customers happy: whether alerting them to a future service checkup, giving them more multi-media options or keeping their driving experience hands free.
Here is a diagram that shows an overview of all the ways remote vehicle telematics help us in our everyday lives:
OnStar and your GPS system are just some examples of remote telematics solutions. With all the data telematics is collecting, it is easy to develop a picture of what a day-to-day driver is looking for. Telematics solutions can be customized to meet the user experience, letting them know when its time for the next check-up, routes’ history, etc. The possibilities are endless and in the future you will see things like Google Apps being integrated directly into the console of your automobile.
What Benefits can Telematics Solutions Provide?
- Automatic Crash Notifications
- Roadside Assistance Services
- Vehicle Tracking
- Remote Door Services
- Navigation Assistance
- Traffic Assistance
- Concierge Services
- Entertainment Services
- Fleet Management
Telematics System Overview
Here’s a quick overview of how the system works on every step of the way for a customer that needs a dealer to get a check up/service done.