02 Nov

tCognition’s Project Execution Process

tCognition’s Project Execution Process

Project & Program Execution

tCognition delivers all of its Consulting & Professional services solutions following stringent guidelines and rules of client engagement in order to drive project or program success. As such, tCognition ensures that the following professional services and support provided hereunder are in accordance with the following guidelines unless otherwise discussed or negotiated with the Client Stakeholders.

Methodology

tCognition will follow an Agile/Scrum project management process that includes iterative feature development, continuous testing and quality control, weekly status meetings and daily stand-ups with full transparency in the project or program. Our technical background and consulting experience ensure that our customers get high-quality solutions delivered in an effective and efficient manner. Full life-cycle product development services, including project planning, business requirements definition, project implementation, and post-implementation support are provided using proven industry-standard methodologies and best practices.

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Change Control Management

tCognition recommends that every Application change requirement goes through an official change control management process. A Change Control Board (CCB) or Change Advisory Board (CAB) shall be constituted to include representation from the client stakeholders, infrastructure & operations team, change manager for the hosting environment, and tCognition lead. All change requests will be reviewed and discussed in periodic CAB meetings, and only approved change requests will be implemented in the production environment following proper, established procedures. Our resources are familiar with and will follow industry best practices such as ITIL framework while addressing change requests. Emergency changes will be processed through exception handling processes approved by the client. All changes will be tested and approved prior to production deployment.

Knowledge Transfer

All of our resources are coached to provide 100% comprehensive knowledge transfer to our customers on any task that we are involved. The tCognition team also builds several step-by-step training documents for all project areas. We provide these documents to our customers at no additional cost. Depending on client needs and preferences, Knowledge Transfer (KT) could be an ongoing process or a discrete phase of the project lifecycle. 

Contacts

Each of the Parties will provide detailed contact information for all key stakeholders or project managers necessary to interface with the other Party’s management and resources for technical and/or administrative issues, throughout the term or period of the engagement as identified Authorized Contacts.

Activity Disclosure

The Client will inform appropriate tCognition personnel of any delivery schedule changes, activities, or changed requirements that may impact the engagement. tCognition will not be held responsible for any issues or service loss resulting from tasks performed by the Client’s personnel or assigned parties on the contracted environments without prior written notification, and submission of a formal change order through the designated ticketing and tracking systems.

Connectivity

The Client will maintain all necessary connectivity into their systems or environments, providing the necessary security and VPN connectivity between their site(s) and the tCognition network. tCognition will maintain all necessary connectivity into its systems or environments to enable Client’s customers to communicate service issues to tCognition via phone, email and web portal, and to enable tCognition to access Client’s servers.

Monitoring

tCognition will utilize the Client’s monitoring system; as such, the Client will work with tCognition to provide all appropriate and necessary access, information, and training on Client’s monitoring systems. tCognition will also provide the Client with mutually agreed reporting based upon tCognition’s own metrics for measuring its performance hereunder.

Ticketing – Tracking

tCognition will utilize the Client’s ticketing system to track all requests; as such, the Client will work with tCognition to provide all appropriate and necessary access, information, and training on Client’s systems.

12 Jul

Custom Applicant Tracking System: XSeed

Custom Applicant Tracking System: XSeed

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Are you a recent graduate or a seasoned professional actively seeking a job? Are you a busy business owner or project lead searching for new talent? Look no further than our custom platform, XSeed, designed to source open positions, and qualified candidates where other staffing agencies and tools can’t.

At tCognition, we are experts in the creation of custom Staffing and Information Technology enabled Services (ITeS), Outsourcing programs to meet the demands of our clients, regardless of industry or geographic location. Using industry-leading tools, like XSeed, we are able to source the right candidates to meet your specific needs.

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Product Overview

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XSeed is an online Applicant Tracking System serving employers and job seekers in all sectors of the community. The online platform offers a focused, user-friendly connection point for highly qualified candidates and employers needing to position job opportunities in the industry. XSeed provides a common platform for both job seekers and employers alike.

Whether you are an experienced professional who would like to take his or her career to the next level, or you are a recent graduate who wishes to explore new career opportunities, the XSeed job Portal is designed to help you find an opportunity that matches your passion. XSeed allows the direct interaction between job seeker and employer and provides an easy way for businesses to identify qualified applicants for the jobs.

XSEED Key Features

FilesCentralize Communications

Use XSeed to centralize everything so your team is always on the same page about the “whos,” “whats,” and “whens.”

Dual-MonitorsDashboards

Keep an eye on the stats and trends associated with users, groups, and divisions with our dashboards to help to keep everyone on track, and without getting bogged down with semantics.

CDAdvanced Job Search

Our Advanced Job Search functionality allows job seekers to search for job listings with detailed criteria. Job seekers can search by job type/term, company name, industry, function/category, keyword, and even by location easily.

Scissors-and-PaperResume Parser

The Resume Parser increases the productivity of any recruiter. You will more easily be able to populate your resume database pulling from various sources, and will then be able to add resumes to your database automatically. No more manual entry needed!

Prospective candidates can send their resumes to resumes@tcognition.com. Once a resume is received, XSeed will then validate the content, and parse it pulling out valuable candidate information.

Two-PeopleAdmin / Employer / Jobseeker

The XSeed dashboard provides a user-friendly, featured Admin/Employer/Job Seeker panel where you can easily manage users, resumes, profiles, etc.

RamJob Posting

Employers can post their job requirements, and easily apply filter options, enabling them to receive the resumes of candidates who match their posted criteria.

CameraVideo Resume Uploading

Our Video Resume Uploading feature is intended to put a spin on the standard resume of today. Job seekers will be enabled to upload a video resume along with a standard resume through this solution. A quality video resume can assist job seekers in more effective marketing themselves to potential employers.

Envelope-Paper-ClipEmail Parsing

The Email Parsing process begins when an email has been received at requirements@tCognition.com; anyone can send an open requirement to this email address. Once an email has been received, we will validate the address and extract (or parse) valuable pieces of the text from the email content.

Each extracted piece of text is called a “field value.” The predefined “field value” is used to identify a value (ex: Company Contact, Subject, Requirement Title, Name, State, City, etc.), and that text is then automatically collected within the XSeed platform.

CalendarEmail & Calendar Integration

Whether you prefer Outlook or Gmail, PCs or Macs, or anything in between, XSeed streamlines management of your digital life.

Alarm ClockStatus Tracking/Pipeline

From identification to submission, interviews to placements, XSeed applicant tracking software simplifies the process of recruitment every step of the way.

Bar-GraphReporting

Use XSeed’s Custom Reports to drill down into user specifics, such as activity, goals, trends, etc.

 

Get In Touch With Us

At tCognition, we source quality candidates for companies around the globe. Learn more about our Applicant Tracking technology tool by visiting XSeed.com, email us as XSeed@tCognition.com, or to learn more about our other time-proven talent sourcing/placing methodologies call us at (617) 357-4636 or email us at info@tCognition.com.

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31 May

tCognition: A Value Added Reseller of ERP and CRM

tCognition: A Value Added Reseller of ERP and CRM

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Value Added Reseller of ERP & CRM

Selecting the right value added reseller (VAR) for a CRM or an ERP implementation is a tremendously important decision. Being an IT-first company, we focus on your entire infrastructure when implementing and enabling any sort of deployment. Businesses trust tCognition to provide value-added services at the highest level for Sage ERP Products, SAP ERP Software, and Microsoft Dynamics 365.

tCognition’s onshore and offshore development teams create complex customized CRM and ERP integrations at an extraordinary value, that is also often only possible through third-party middleware. We can even create integrations that operate and synchronize data in real-time.

Listed below, are the perks of each of the high-profile platforms we have skill servicing and integrating with (as defined by each solution).

 

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Sage ERP Products

Manage sales, service & marketing as well as accounting, asset management, inventory, people, & payroll, through Sage enterprise resource planning. Make smarter decisions faster. Gain productivity to reduce operating costs and increase revenue. Serve more customers and increase their satisfaction. Sage helps every industry from retail to wholesale.

Sage has more than 30 years of experience helping small and medium companies manage businesses. In fact, they help more than 3 million customers worldwide to be more effective by making smarter decisions. Whether your business is growing locally or expanding globally, Sage has a solution for every stage that’s more flexible and scalable than other traditional ERP solutions.

Traditional ERP and Sage ERP Solutions: The Difference

Traditional ERP

Enterprise resource planning is comprehensive, end-to-end, integrated software that claims to “do it all.” Unfortunately, traditional ERP systems are complex, inflexible, not scalable, expensive, and not easy to use.

Sage ERP & Business Management Solution

Sage ERP business management solutions do it all and are flexible, customizable, scalable, affordable, and easy to implement. They can even be mobile, enabling you to work anytime, anywhere; giving you complete control of your business.

ERP Solutions

The Sage technology gives you one of the most powerful sets of business tools in the world. Sage offers one of the largest selections of scalable, integrated business management & ERP software systems available. Their extensive network of 40,000 accountants and 26,000 business partners provide you with industry expertise and on-site support to help you select, plan and implement the ideal mix of ERP solutions to run your business your way.

Sage 100

Sage 100 is perfect for small and medium businesses growing beyond their accounting software. This solution is ideal for light manufacturers.

  • Production management for manufacturers
  • U.S. payroll

Sage 300

Sage 300 is perfect for small and medium businesses that manage multiple locations, currencies, and languages. Access online or on your mobile device.

  • Multiple languages, multiple currencies
  • Project job costing
  • U.S. payroll
  • Canadian payroll
  • Mobile access

Sage X3

Sage X3 introduces a better way to manage your entire enterprise – from procurement to manufacturing, distribution, and financials.

  • Multiple languages, multiple currencies
  • Project job costing
  • Production management for manufacturers
  • U.S. payroll
  • Canadian payroll
  • Mobile access
  • SaaS or web-based

Sage 100, Sage 300, and Sage X3 Capabilities

  • Manage inventory and your warehouse for increased accuracy
  • Manage purchasing and vendors
  • Automate sales and marketing
  • Handle advanced accounting
  • Improve visibility and make better decisions
  • Deploy on-premises and hosted

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SAP ERP Software

Get ahead of the game with an enterprise resource planning system (ERP) from SAP. Stay competitive by relying on their proven ERP software to streamline your processes across procurement, manufacturing, service, sales, finance, and HR. Learn more about the different types of ERP systems – and explore their benefits – on SAP’s What is ERP? page.

SAP ERP exceeds the industry standard worldwide – offered for 25 industries, 37 languages, and 45 localizations. The reason SAP’s ERP solution is so successful is that its nearly 50,000 customers have helped shape its scope through programs like Customer Influence.

The Next-Generation ERP Business Suite

Run a truly live business with SAP S/4HANA, an in-memory ERP suite available in the cloud or on-premise. SAP S/HANA is the digital core that enables your business to take complete advantage of the Internet of Things (IoT), Big Data, real-time analytics, mobile, business networks, third-party systems, and more.

What is SAP S/4HANA?

SAP S/4HANA is a real-time enterprise resource management suite for digital business. It is built on SAP’s advanced in-memory platform, SAP HANA, and offers a personalized, consumer-grade user experience with SAP Fiori. Deployable in the cloud or on-premise, SAP S/4HANA can drive instant value across all lines of business – no matter your industry or business size.

Immediate, Intelligent, and Integrated ERP

SAP S/4HANA is the digital core – the nerve center – of your entire business. It consolidates internal and external elements into a single, living structure that goes beyond traditional ERP software. In other words, it connects all of your processes, provides you with live information and insights, and seamlessly integrates your enterprise with the digital world at large.

Sales

How can a telecommunications company with highly customized products and services maximize customer satisfaction? With SAP S/4HANA the company can streamline its sales and delivery, quickly addressing bottlenecks and other disruptions that drive customer churn.

Corporate Planning

How can a high-tech company use public information to identify the best acquisition target? By running what-if simulations with SAP S/4HANA Finance – combining internal and external data to evaluate the potential financial impact of each scenario.

Consolidation

How can a large hotel chain connect disparate systems after multiple mergers and acquisitions? By using SAP S/4HANA Finance. With the software’s central journal scenario and embedded analytics, booking information is calculated in real-time for one reservation, invoice, and journal entry.

Manufacturing

How can a company that makes 500 cars per day process material transactions fast enough to keep up? With SAP S/4HANA, material postings are processed in parallel, giving the manufacturer real-time visibility into the material ledger. This visibility makes it quick and easy to respond to production issues and avoid delivery delays.

Next-Gen ERP Deployment Options

SAP S/4HANA offers flexible deployment options – on-premise, in the cloud, or using a hybrid model – to meet your unique needs. Explore product editions, deployment scenarios, and other key resources below.

SAP S/4HANA Cloud

The SAP S/4HANA Cloud delivers the power of in-memory ERP with the key benefits you expect from public cloud solutions. This option offers the scalability, ease of management, and security your business needs to excel in today’s fast-paced digital economy.

SAP S/4HANA

SAP S/4HANA, deployed on-premise or in a private cloud environment, is designed for businesses of all sizes, in all industries, that need deep and broad functionality combined with a high degree of flexibility. Deployed in your data center or on SAP HANA Enterprise Cloud, this option offers maximum control for your business.

Discover the Value of SAP S/4HANA

Ensure a successful deployment and drive quick time-to-value with information resources that support the different phases of SAP S/4HANA – from planning and installation to operation and continuous innovation.

 

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Microsoft Dynamics 365: Unifying CRM Business Software and ERP Systems

Drive big growth for big business. Make data-driven decisions with a complete set of enterprise resource planning (ERP) tools to provide global visibility, scalability, and digital intelligence.

Make Smarter Decisions

Use modern, intelligent ERP system tools that uncover real-time insights and information to help you make fast, data-driven decisions.

Transform Your Business

Improve business planning and execution while saving valuable time, helping you stay ahead of the competition.

Grow At Your Pace

Scale operations globally in the cloud to meet changing business needs – while integrating legacy systems to make full use of existing investments.

Finance

Fast-track your business performance. Get a live view of all your numbers and data analytics from Dynamics 365. With this Microsoft ERP system, you get the relevant information you need to deliver strategic, data-driven insights to key departments.

  • Gain immediate financial insights
  • Drive corporate strategy and growth
  • Decrease debt through efficient collection management

Manufacturing

Work smarter with connected operations. Get ERP system continuity for visibility across connected distribution, customer service, sales, and marketing systems. Innovate your products and processes to meet rising expectations.

  • Simplify production floor management
  • Accelerate product introductions
  • Offer flexibility in delivery alternatives

Retail

Deliver exceptional customer experiences. Give your salespeople the product and customer information they need to provide immediate, personalized service – across social media, mobile sites, stores, and other retail touch points.

  • Deliver customer experiences that inspire loyalty
  • Move products smoothly from procurement to sale
  • Merchandise your products more effectively

Cloud Services

Roll out powerful ERP tools. Get real-time information on almost any device, at any time. Simplify and accelerate business process changes, seamlessly integrate with legacy systems, and scaled globally with Dynamics 365.

  • Enable rapid business transformation
  • Cost-effectively support your IT needs
  • Grow at your own pace

Tailor and extend Dynamics 365 Across Your Business

Add Pre-Built Applications

Do even more with Dynamics 365 for Operations using AppSource. Enhance your ERP systems and processes by integrating add-on applications from Microsoft and our partners.

Customize Your Applications

Do more with your Dynamics 365 data. Easily create custom applications that connect with Dynamics 365 to solve your exact business needs – with little to no additional code development.

Microsoft Dynamics 365 provides intelligent applications that work smarter together. Run your entire business from end-to-end with intelligent applications that seamlessly work together in the cloud – unifying the capabilities of CRM business software and ERP systems.

There are an overwhelming number of options for ERP and CRM software solutions and a Value Added Reseller can help you choose. If you’re interested in learning more about the best ERP/CRM solution for your organization, check out our offerings and contact us at info@tCognition.com for more information.

25 May

128 Technology: 128T Networking Platform

128 Technology: 128T Networking Platform

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We’re proud to announce that tCognition has recently partnered with 128 Technology, Inc. (Burlington); the former founders of Acme Packet (now Oracle)!

128 Technology in a Nutshell

128 Technology understands that for many companies, the network is a core part of their business – and in some cases, the network is their core business. They have developed the game-changing and stateful 128T Networking Platform (128T), which uses a Secure Vector Routing architecture that exponentially improves enterprise application performance, Cloud (AWSAzureGoogle), Security & Identity Governance, and network simplification, all while reducing cost through the elimination of now unnecessary devices (i.e. load balancers, firewalls, etc.).

128 Technology’s vision for 128T is rooted in the five basic principles below:

IP networks should be session-aware

All meaningful IP services and applications are based on sessions – the two-way exchange of information between endpoints. A session-oriented perspective provides the basis for a fundamentally new way of building, optimizing, and securing networks with end-to-end, fine-grained control, and visibility.

Advanced network capabilities should not be standalone functions

Network functions such as firewalls, load balancers, and Wide Area Network (WAN) optimizers have some level of session-awareness, yet reside in multiple physical or virtual appliances that add to the complexity. Imbuing session awareness and control into the routing layer enables the consolidation of these functions, and makes them native to the act of routing.

Routing must evolve to be application and service-centric

The modern model for routing must evolve beyond simply IP addresses and cost-based forwarding to encompass the notions of service topologies and policy frameworks. Multi-tenant policy and control logic should exist within, not on top of, IP networks.

Overlay networks are not the answer

Encapsulation or tunnel-based overlay networks such as MPLS, IPSec, and VxLAN sit on top of IP networks in order to deliver deterministic routing, network virtualization, and segmentation. These techniques create overhead, fragmentation, operational costs, and scaling challenges – and limit the effectiveness of security and monitoring systems. Session-oriented networking offers a better alternative that stretches virtual networks end-to-end across network boundaries and domains.

Zero trust security must be everywhere

Perimeter security models are no longer sufficient for today’s business demands. Next-level network security requires that no user, traffic source, or connected network should be trusted. IP routing is no exception.

With these principles in mind, 128 Technology has developed a new kind of networking platform that addresses a broad range of networking challenges but is easy to implement alongside your existing network. They’re excited about this platform because it will deliver outstanding benefits to enterprises, service providers, and cloud services companies alike.

128T Networking Platform (128T) is a software-based platform that exponentially simplifies networking, reduces cost, and provides greater security. The session-oriented, service-centric, and deterministic policy engine enables faster route selection and bi-directional route enforcement through the use of a distributed control plane (vs. centralized controller), eliminating the need for tunnels, overlay networks, and segmentation, treating traffic flows in direct correlation to the established policy.

The CGN approach to networking configures end sites with private addresses, which in turn are translated to public addresses by NAT devices embedded in the network. The incorporation of CGN is similar to a tunnel header applied in multi-tenancy environments, and thus, application-level NAT problems are eliminated, as the source and destination addresses are translated back to the original addresses before delivery to the final destination. 128T is superior to current software-defined Wide Area Networking (SD-WAN) architectures and network functions virtualization because it eliminates complexity and reshapes the way organizations design, deploy, and operate real-world networks by making them dramatically simpler, smarter, and more secure.

Application in Financials and Retail

128T brings tremendous value to the Financial Services and Retail Industries, with a unique focus on the following use cases.

Security

Zero Trust Security starting at the very edge of the network and extending across network boundaries; no packets enter the network unless there is an explicit policy allowing access.

Reliability

Next Generation WAN (NG-WAN) with seamless failover, the ability to leverage public and private networks, and the need for more and lower cost bandwidth across networks.

Interconnecting Data Centers

To create one “logical” DC to the enterprise including Disaster Recovery with the support of duplicate IP addresses, and the ability to move services across networks.

For example, 128 Technology is currently working with a large financial software company that had experienced a session failure resulting in millions of dollars lost in trades. Session migration and session failover were a high priority for them; all resolved using 128T.

128T can also add enormous value to any retail organization by providing secure, efficient, and dynamic connections to retail locations. Through the NG-WAN platform, a large auto part retailer, for example, was able to connect over 4,000 sites countrywide. The primary driver for this retailer was 128T’s ability to provide dynamic failover of applications.

How tCognition Can Support 128 Technology

tCognition offers cost effective programs in support of advanced technologies like the 128T Networking Platform, providing Application Development & IntegrationQA-Test EngineeringHelp Desk (Level 1-3+), and 24×7 Managed Services all customized to meet the exacting requirements of our client’s needs.

We employ solution development and product support teams for Enterprise applications like NetSuiteOracleSAGE and SAP; monitoring and management tools like EM7, Nectar, and HP OpenView; secure mobile (iOS, Android, MS) application Single Sign-On (SSO) solutions for accessing ServiceNow, ERP and CRM platforms; Omni-Channel – WebRTC solution frameworks enabling browser based full collaboration communication; Telematics, connected vehicle solutions for Agero, vehicle manufacturers like Toyota and VW, and Insurance companies.

We look forward to working with and supporting 128 Technology in taking on the challenge of securing, controlling, and optimizing clients’ overly complex networks – and internetwork – architectures. Let us know how we can engage you in a discussion and show you how we can help deliver the highest level of security, control, and agility – along with 128 Technology!