08 Sep

Fix the Router, Fix the Network

Fix the Router, Fix the Network

The 128T Networking Platform Solution


Which metaphor best describes your network infrastructure? An original equipment manufactured engine purring along like it’s run less than 10,000 miles? Or a patchwork of after-market parts running a little rough and you’re wondering what each new rattle or ping really means? If you were honest, it would be the latter – and you’re not alone.

At 128 Technology, they are rethinking routing. If networking functionality can be software-based, that means the whole model of routing can be re-evaluated. It means that state can be introduced into a router, which means everything AROUND the router in the old model can be taken and made native to the router itself.

128T also believe that routers can finally be much smarter about the packets they are forwarding. They can provide visibility into (and control over) key information describing a unique, bi-directional exchange between source and destination endpoints — what 128T calls sessions — and apply security, performance, and control functions to the entire session.

This means that routers can create rules for users and services and easily apply those rules in the router, enabling a far tighter alignment between the network and applications it supports.

Built-in Zero-Trust Security

While a move to HTTPS may have resulted in increased security (and for some, improved Google page rankings), many enterprises saw negative effects regarding network performance. This has to do with how Next Generation Firewalls (NGFW) treat HTTPS traffic and the prevalence of NGFWs across the internet.

Because of the way NGFW treat HTTPS traffic, it is very difficult to create networks with built-in Zero Trust Security (ZTS) using a NGFW – because the Zero Trust Network model requires the network to be segmented and have a routing/firewall device at the boundary of every segment. Imagine the expense and operational burden of doing that!

Since the NGFW functionality usually requires an expensive custom build hardware, their use as the sole network security device is typically limited to the edge. Still, because end-to-end encryption is enabled by default with HTTPS, the value of NGFW and other middleboxes which rely on cleartext layer 5-7 is going to come with latency caveats.

So, how is 128T fixing it?

They are fixing networking through their core foundational principles:

    1. Secure Vector Routing (SVR): is not another device nor conventional software defined router. SVR is a session-oriented approach for building context-aware networks that can easily, dynamically and securely stretch across network boundaries.
    2. Service Orientation: This service-centric approach is far more intuitive from a provisioning and administration perspective. Instead of mapping services through many networking layers to determine how to provision the network, 128 Technology’s data model is based directly on services, tenants, and policies.
    3. Zero-Trust Security and Session Orientation: Because every 128 Technology router has knowledge of every tenant, along with the service topology, access control and policy can be easily baked into every possible route on the network on a session-by-session basis. As a result, you can segment the network on an incredibly granular level, end-to-end across the entire network. So while traditional traffic isolation and segmentation requires complex physical network separation techniques and/or overlays, the 128T Networking Platform can provide greater isolation in a more dynamic (and more simple) manner.

How’s that for Zero-Trust?

By focusing on services across all network functions, the 128T Platform provides consistent management of services, tenants, and policies ensuring dependable security.

The simplicity of their data model and reduction in network complexity provide management agility to quickly deploy and integrate new, revenue-generating services. With fewer functions to manage and session analytics to quickly isolate problems, their solution reduces operational expenditures for enterprises.

By rethinking routing, 128 Technology uniquely delivers service-oriented management, transforming network operations.

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tCognition and 128 Technology

We’re proud 128 Technology partners!.

128 Technology understands that for many companies, the network is a core part of their business and in some cases the network is their core business. They have developed the software-based 128T Networking Platform (128T), which uses a Secure Vector Routing architecture to take everything around the router and introduce state into the router itself.

This approach disrupts the traditional networking paradigm, but doesn’t disrupt your existing network infrastructures. The benefits of implementing 128 Technology with tCognition are as follows:

  • Zero Trust Security: Firewall capabilities are native to the 128T Platform. Because every 128 Technology router has knowledge of every tenant, along with the service topology, access control and policy can be easily baked into every possible route on the network on a session-by-session basis. As a result, you can segment the network on an incredibly granular level, end-to-end across the entire network without any complex physical network separation techniques and/or overlays.
  • Reduce Costs: Traditional business models charge for overprovisioned bandwidth capacity and charge an annual maintenance fee. The 128T success based pricing model charges for network wide utilization, does not charge for scale out or dispersion, and will lower your CAPEX by roughly +60%. 
  • Easy to Manage: Session orientation is key for segmenting the network. This service-centric approach is far more intuitive from a provisioning and administration perspective. Instead of mapping services through many networking layers to determine how to provision the network, the 128T data model uses business logic and is based directly on services, tenants, and policies.

We look forward to working with and supporting 128 Technology in taking on the challenge of natively providing network-based security, control, and optimization of overly complex networks. Let us know how we can engage you in a discussion and show you how we can help reshape the way you design, deploy, and operate real-world networks by making them dramatically simpler, smarter, and more secure along with 128 Technology!

Send us an email to info@tCognition.com, give us a call at 617-357-4636, shoot us a DM on Twitter, or submit a form here to request a demo, ebook, white paper, and/or brochure.

29 Aug

Going Digital: MSP vs. The Cloud

Going Digital: MSP vs. The Cloud

Managed Service Providers

In many cases, contracting a managed service provider brings more benefits than going it alone with internal IT.

Did you know that it takes 4.3 people to cover a position that needs to be manned 24 hours a day, seven days a week?

You are encountering the need for digital transformation for your business. Digital transformation knows no size — SMBs and enterprises alike are all trying to keep up and grow as fast as possible. Unfortunately, digital transformation growth also means staffing, expertise, and budgetary growth.

So how do you deal with the realities of getting the resources you need to manage your growth? You could go to cloud services and offload some of the jobs to the provider. You also have another choice, working with a managed service provider (MSP) who manages your infrastructure.

What is an MSP?

An MSP is an outsourcing partner who acts on a proactive basis providing management services. The MSP is responsible for your business’s operation and functions as manager while improving operations and reducing expenses. An MSP is an alternative to organizations that perform break/fix or on-demand outsourcing. The MSP also has staff with in-depth expertise to deal with planning and operational issues beyond those that can be handled by the business.

The business owns or has direct responsibility for the systems and networks being managed by the MSP, though. The business and the MSP are contractually bound with a service-level agreement that defines the performance and quality metrics of their relationship that needs to be delivered by the MSP.

DIY or a MSP?

A managed service provider offers a number of advantages over a business doing it for itself. An MSP is managing the resources of multiple businesses and therefore has the scale with a lower-cost point. It can be cheaper to use a MSP than internal IT staff.

There is always the issue of the IT budget. The more money you put into a staff, the less capital you have for infrastructure. By opting for the MSP path, you can shift IT funds away from operating expenses, thereby delivering greater budget flexibility.

The MSP can also offer increased efficiency. They usually operate with best practices, standardize what they do, perform analytics, and use automation wherever possible. These can be done by the business but unless you are a really large business, you often don’t have the staff, resources, or the budget.

Another value is that the MSP has access to skills that are not available to you. Or the skills may be available, but you can’t afford them.

The service-level agreements (SLA) from a MSP can be better and more enforceable than the SLAs you can generate internally. MSPs also have a way of measuring the SLAs and determining where the deficiencies are. It may even lower your risk when implementing new services. Finally, a MSP may improve your security, business continuity, and compliance management.

Thinking MSP

As soon as you consider outsourcing all or part of your IT functions and responsibilities, you worry about risk and you look for trust. There are a number of points you should consider when selecting a MSP:

  • Research the MSP to determine the skills they have and their experience delivering their services.
  • The MSP needs to have a proactive technology-based approach to delivering the services. Break-fix mentality doesn’t work. Ask what types of automation are used by the MSP that help reduce human intervention (possible errors) and improve the quality of service and productivity.
  • There are plenty of standards in IT. Look for the MSP’s alignment with the best practices and Information Technology Infrastructure Library (ITIL) standards.
  • Since a lot of this work is based on the expertise and knowledge of the MSP staff, learn about their knowledge management.
  • Determine the visibility you are offered for monitoring their service delivery.
  • It is very likely you have more than one vendor on your premises. Has this MSP managed those vendors and have the necessary experience? Does the MSP have strong relationships with those vendors?
  • You may have IT and network resources that cover a wide geographic area. Does the MSP have the services locally available where you have resident IT/network facilities?
  • Inspects the SLAs. They should not be goals, but rather, mandates. Look into what happens if the MSP does not meet requirements. The SLAs may not be that enforceable. Make sure the SLAs cover a wide range of performance metrics, not just simply reliability and availability.
  • Digital transformation means that you are constantly looking at new technologies and new ways of doing business. Develop a relationship with the MSP that allows you to add, delete, or modify the relationship as you move into more digital transformation.
  • Can the MSP act as a consultant, helping you look at new methods of innovation? Are they constantly looking forward to technological developments that can be added to the MSP arrangement?
  • As with any business, is the MSP financially stable? What is their present reputation in your industry?

Any arrangement you have with an MSP should have a time limit. You may not like this idea, but you must consider what happens if the MSP does not deliver what they promise. You have to look at how to migrate to another MSP or bring back the IT functions into your organization. You should also be investigating cloud services that may eliminate some of the services provided by the MSP. Overall, what you really want is a flexible, affordable, contractual arrangement with the MSP.

The above excerpt has been reblogged from No Jitter.

tCognition: A Managed Services Provider

Do you want to spend more time driving business value with cloud managed services and less time managing day-to-day operations?

Since inception, tCognition has positioned itself as a mature Managed Services Provider (MSP) practice, offering 24 x 7 x 365 multi-lingual global support for a wide range of Information Technology environments spanning the gamut of the OSI stack. Whether physical or virtual, premise or Cloud based “as a Service” solutions; tCognition’s Managed Services solutions provide comprehensive Life-cycle support to meet the dynamic needs of any enterprise client.


Diversity is a common theme in describing tCognition’s professional services delivery, and the Managed Services practice is no different. tCognition provides a sundry of skilled technology resources with credentials to meet any industry challenge or requirement for service level execution in controlled data and access environments.

Regardless of complexity, regulatory or governing standards, tCognition provides seamless program leadership through dedicated contributors familiar with industry best practices, rules of engagements (ROEs), and mission critical systems. Each tCognition client facing resource possess learned behavior to immerse themselves in cultural and situational circumstances to drive successful relations and issue resolution in support of vertical markets such as Investment & Custodial Banking, Financial services, or Insurance; Pharmaceutical & Healthcare (HIPAA), Retail, (PCI), or D.O.D. (ITAR).

Within the scope of defined managed services, tCognition proactively assume responsibility for the oversight of all applicable software applications and supporting hardware infrastructure, providing network and system performance monitoring, security, access, and identity governance; availability, backup, and disaster recovery services. tCognition also provides 24×7 help desk, technical and functional support for mission critical enterprise applications, desktop, database, storage, mobility, and communications.

We would love to help your business save money, grow revenue, and become more effective in achieving its core goals by serving as your MSP partner! To learn more about how we can help your organization, send us an email to info@tCognition.com, give us a call at (617) 357-4636, or DM us on Twitter.

09 Aug

AWS Summit – New York – August 14th

AWS Summit – New York – August 14th



The AWS Summit brings together the cloud computing community to connect, collaborate and learn about AWS. In this one day event, you can choose from a multitude of learning opportunities covering a broad range of topics and technical depth. Will you be attending next week’s AWS Summit in New York? Check out what you’ll get out of the event, below!

Why Should You Attend?

The AWS Summit brings together the cloud computing community to connect, collaborate and learn about AWS. Whether you are new to the cloud or an experienced user, you will learn something new at the AWS Summit. This free event is designed to educate you about the AWS platform. Develop the skills to design, deploy, and operate infrastructure and applications.

More than 40 technical sessions ranging from introduction to deep dive. Plus small scale hands-on workshops. Attend one-hour breakout sessions led by AWS subject-matter experts and/or top AWS customers. You’ll find introductory sessions, deep dive technical content, customer stories, and new launch announcements in these sessions. Workshops engage attendees in a small-scale, hands-on session that provides a more tangible way to learn. These sessions are two hours long and are capped at about 80 attendees to maximize networking and learning opportunities.

Get hands-on training opportunities in paid bootcamps and free self-paced labs. Bootcamps are full-day training sessions that offer you a chance to learn about AWS services and solutions through immersive exercises and hands-on labs. Delivered by experienced AWS Instructors and Solution Architects, these bootcamps allow you to work directly with AWS knowledge experts to get your questions answered. Choose from four, full-day technical bootcamps on Tuesday, August 15 at the Convene Midtown West located at 117 W 46th St, New York, NY 10036. Cost to register is $600 per bootcamp. Registration is required in advance. Reserve your spot today!

Note: All students must bring their own laptop (Windows/OSX/Linux all supported)—tablets are not appropriate. It is also recommended to have the current version of Chrome or Firefox installed.

Hands-on Labs help you evaluate and learn how to work with AWS solutions through step-by-step self-paced instructions on an AWS Console in a live practice environment. Choose from 120+ lab topics that range in level from introductory to expert and take approximately 30 to 60 minutes to complete. Registration is not required; walk-ups are welcome.

Demonstrate your technical proficiency by getting AWS Certified onsite and receive special recognition. AWS Certifications recognize IT professionals with the technical skills and expertise to design, deploy, and operate applications and infrastructure on AWS. Exams are offered in multiple languages at testing centers around the world. Demonstrate your technical proficiency and receive special recognition by getting AWS Certified at the AWS Summit in New York City. Please note that Associate exams cost $150. Professional and Specialty exams cost $300. As seating is limited, please register for your onsite exam in advance.

Experience The Hub, a high-energy expo with top AWS technology and consulting partners, and access to AWS engineers and architects. Join your fellow AWS Summit attendees in the The HUB — AWS’ Partner & Solutions Expo and the center of Summit activity — where you’ll find leading cloud technology providers and consultants who can help you get the most out of the AWS Cloud. Plus, stop by the AWS Booth to get your questions answered by AWS engineers and product leaders.

Featured Keynote Speakers


Adrian Cockcroft, Vice President Cloud Architecture Strategy, Amazon Web Services

Adrian Cockcroft has had a long career working at the leading edge of technology, and is fascinated by what happens next. In his role at AWS, Cockcroft is focused on the needs of cloud native and “all-in” customers, and leads the AWS open source community development program.

Prior to AWS, Cockcroft started out as a developer in the UK, joined Sun Microsystems and then moved to the United States in 1993, ending up as a Distinguished Engineer. Cockcroft left Sun in 2004, was a founding member of eBay research labs, and started at Netflix in 2007. He initially directed a team working on personalization algorithms and then became cloud architect, helping teams scale and migrate to AWS. As Netflix shared its architecture publicly, Cockcroft became a regular speaker at conferences and executive summits, and he created and led the Netflix open source program. In 2014, he joined VC firm Battery Ventures, promoting new ideas around DevOps, microservices, cloud and containers, and moved into his current role at AWS in October 2016.

Cockcroft holds a degree in Applied Physics from The City University, London and is a published author of four books, notably Sun Performance and Tuning (Prentice Hall, 1998).


Dr. Matt Wood, GM, Artificial Intelligence, Amazon Web Services

Dr. Matt Wood is part of the technical leadership team at Amazon Web Services, pulling from over a decade of expertise in distributed systems, architecture, web-scale analytics, big data, machine learning and high-performance computing to help customers bring their ideas to life through technology. After medical school, Dr. Wood completed his Ph.D. in machine learning and bioinformatics, joined Cornell as a research fellow, and contributed to the next generation DNA sequencing platform at the Wellcome Trust Sanger Institute. Since joining Amazon Web Services in early 2010, he has played a role in introducing many significant new features and services to customers on the AWS Cloud, including AWS Lambda, Amazon Kinesis and Amazon Machine Learning.


Can’t attend the AWS Summit live from New York? Join the AWS Summit – New York from the comfort of your home or office. AWS is live streaming the Keynote on August 14 at 9:30 AM Eastern Time. Watch the keynote and hear about exciting updates on AWS Solutions, and great customer stories. To watch the live stream, simply submit your name and email address in the fields at the link above. AWS will send you more live stream information closer to the event.

Cloud Hosting (AWS)

tCognition is one of Boston’s fastest-growing Technology Services Companies, tackling some of the toughest technology challenges facing the enterprise today. Consider hosting your ERP on Amazon Web Services (AWS) with the help of our certified developers and see how we’re approaching cloud migration in today’s digital age. We will work with your business to provide the ideal customized solution for your unique needs, and by working together we will create a roadmap to help accelerate your growth toward a comprehensive digital transformation.

For more information about how we can help your organization make the transition, email us at info@tCognition.com or give us a call at (617) 357-4636.

07 Aug

Is Marketing Automation Right for Your Organization?

Is Marketing Automation Right for Your Organization?


We’re proud to partner with ClickDimensions, the top-rated, Microsoft-certified marketing automation solution for Microsoft Dynamics CRM. ClickDimensions helps you learn more about your prospects by showing you what interests them on your site as well as making it easy to capture information about them once they are ready to share. To ClickDimensions, “partner” isn’t just a word; it’s a valued relationship.

The ClickDimensions Marketing Automation tool encompasses all of the below features:

Fully Native

ClickDimensions wasn’t adapted for the Microsoft ecosystem. It was created for it.

Fully Supported

ClickDimensions is full-service, not self-service. Their expert onboarding, training, and support teams ensure that our customers get started and get results quickly.

Fully Committed

ClickDimensions devotes 100% of their efforts to marketing automation for Dynamics users. They only benefit when Microsoft, and we also excel.

Watch the video above to see a demo of ClickDimensions’ most popular features or submit the form on this web page to schedule a live demo.

10 Ways to Achieve Email Marketing Success

Think email marketing is dead? Far from it. According to research firm MarketingSherpa, 72 percent of those surveyed named email as their preferred method of communication from businesses. And marketers love email as much as their customers and prospects, ranking email as the most effective tactic for awareness, acquisition, conversion, and retention (Gigaom Research).

While email marketing is still very much alive and well, the tactics for garnering opens and inspiring action are evolving. As the top-rated marketing automation solution for Microsoft Dynamics CRM, ClickDimensions is well versed in the ways of modern email marketing. Here are 10 of their tips for ensuring the success of your email marketing campaigns:

Send quality content.

Gone are the days of sending emails just to send them. Today, people expect messages that are tailored to who they are and what they want to hear from your company. There is a person on the other end of your email, not just a sales opportunity, and your emails should reflect that. Keep your messages short and to the point. Also, think about your message from your audience’s perspective, and ask yourself what’s in it for them. Whether it’s a special discount, a link to download an eBook, or another offer or announcement, your emails should deliver genuine value to the person reading it.

Mind your subject lines.

In terms of deliverability and open rates, subject lines can make or break an email marketing campaign. To help ensure your email doesn’t trigger spam filters, avoid words like “free,” “guarantee,” “reminder,” and “help.” In addition to these spam trigger words, avoid using all caps and special characters. Once they’ve successfully made it to the inbox, the most successful email subjects are under 50 characters. Questions, call to actions and subject lines that convey a sense of urgency are also effective at improving email open rates.

Optimize pre-headers.

There are three things that recipients will see when your email hits their inbox: the sender name, the subject and the preheader. The subject line is what grabs your readers’ attention, but as an extension of your subject line, the preheader can really help you increase opens and clicks. It’s a great place to utilize personalization, as seeing their name in the preheader can help your subscribers hone in on your email, even in the most crowded inbox. Whether you go the personalization route or not, your pre-header copy should always clearly and concisely convey the message in your email.

Utilize split testing.

Split testing, or A/B testing, is a method of testing two versions of an email against one another to see which one performs better. You can use the results of these tests to improve future email marketing efforts and send emails that really resonate with your audience. What should you change in your email variations in a split test? Try using different subject lines, layouts, send times or content. Split testing can demonstrate how even small changes can have a big impact on opens, clicks, and conversions.

Change your design.

We all need a change of scenery from time to time, and your email subscribers are no exception. Something as simple as switching up fonts and colors, while still remaining within your brand’s look and feel, can be the change you need to get your audience engaging with your emails again. A new layout can also be a refreshing change of pace, especially for longtime email subscribers. If you have been using a two-column design, for example, try switching to a layout featuring a body section and a sidebar instead to see what results change can bring.

Get animated.

Love them or hate them, animated GIFs have established a strong presence in the online community. Before you dismiss GIFs as a social media gimmick, consider using them in email marketing campaigns. They are easy to load, easy to create, run automatically without requiring a play button and provide a little something extra that can help increase engagement. GIFs are perfect for explaining how something works or for drawing attention to an otherwise static image.

Resend emails to non-openers.

You only get one chance to get your subscribers to open an email, right? Not necessarily. While you should do so sparingly and intelligently, try resending emails to those that don’t open them the first time. Keep in mind that this doesn’t mean sending the exact same email multiple times. Keep the subject matter the same, but change the subject line, preheader text and even elements of the content, like the text for the call to action or the images, so it seems like a brand new email experience.

Build your lists.

Even the best email list with the most engaged subscribers degrades over time. People change email addresses, lose interest or opt out of your communications. According to MarketingSherpa, the average email database will degrade by an average of 22.5 percent every year. To combat that decline and its impacts, companies must constantly focus on building their email lists. Something as simple as adding easy-to-find email sign up boxes throughout your website can help tremendously. Social media is also a great place to build your lists, either by promoting giveaways or content downloads.

Re-engage old customers.

New email subscribers seem to love every message you send, but over time that interest fades. Before you know it, a formerly engaged subscriber barely blinks before deleting your emails. Rekindling the relationship won’t be possible for every subscriber, but you can win some back with re-engagement campaigns. These campaigns can come in many different forms, but they should communicate the message that you recognize they haven’t interacted with your company’s email in some time and that you want them back as an engaged subscriber. Try asking them how you can improve their email experience or giving them a special offer that is presented as it is just for them and their fellow longtime subscribers.

Utilize marketing automation.

Adoption of marketing automation has soared in recent years, and for good reason. Marketing automation allows companies to gain greater insights into their customers and leads in order to more effectively nurture, delight and sell to these individuals. Marketing automation software encompasses more than email marketing, from the ease of designing emails to robust nurturing campaigns, email is one of the many ways companies can utilize and benefit from marketing automation.

If you are interested in learning more about how the ClickDimensions marketing automation solution embeds email-marketing features directly into Microsoft Dynamics CRM, contact ClickDimensions today. They would be happy to show you examples of successful email campaigns during a demo of the top-rated marketing automation solution on the Microsoft Dynamics Marketplace. Contact sales@clickdimensions.com or call +1.888.214.4228 today!

01 Aug

Microsoft Azure Functions

Microsoft Azure Functions


Azure Functions is the serverless computing service hosted on the Microsoft Azure public cloud. Azure Functions, and serverless computing, in general, is designed to accelerate and simplify application development.

Traditional application development demands a consideration of the underlying IT infrastructure. For cloud computing, an IT team must create, monitor and pay for cloud computing instances — regardless of how much work that instance actually does for the business.

The idea behind serverless computing, also known as function as a service, is to eliminate those infrastructure considerations for the user. With serverless, a user can simply create and upload code, and then define the triggers or events that will execute the code. Triggers can come from a wide range of sources, including another user’s application or other cloud services, such as databases and event and notification hubs.

Once a trigger or event occurs, it is the cloud provider’s responsibility to load the code into a suitable execution environment, run the code and then release the compute resources. There are still servers involved, but the user no longer needs to provision or manage compute instances. In addition, rather than pay for those compute instances and other associated resources each month, users pay for serverless computing based on the amount of time a function runs in a given billing cycle.

Azure Functions uses

Serverless computing functions are typically not complete, full-featured applications. Instead, functions handle specific, short-lived tasks. Most functions involve some form of data processing, such as image or order processing, as well as file maintenance or data collection from the internet of things (IoT) devices.

Some examples of how an IT team uses Azure Functions include:

  • The Azure Event Hub can deliver different events that trigger functions related to conditions in the cloud environment or a user account.
  • A generic web hook can process HTTP requests, which allows triggers to come from websites or GitHub repositories.
  • Message traffic can trigger functions. For example, messages that arrive in an Azure Storage queue can trigger functions.
  • Timers can also trigger Functions, which allows users to execute regular tasks, such as file cleanups, on a regular schedule.

Users can also chain functions together, or associate one with another, to create more comprehensive application program interfaces (APIs) and micro-services applications.

Azure Functions integrates with Azure software as a service (SaaS) offerings, including Azure Cosmos DB, Azure Mobile Apps, and Azure Service Bus.

Developing code for Azure Functions

Azure Functions alleviates the need to provision, manage and pay for long-term compute resources in the cloud, which enables organizations to focus more on code development. This makes many of the features in Azure Functions beneficial to software developers.

Azure Functions supports functions developed in C#, F#, Node.js, Python, PHP, batch, bash and any executable file format. Azure Functions also supports the NuGet open source package manager and the Node Package Manager for JavaScript, allowing developers to use popular libraries.

Developers can code Azure Functions directly within the Azure portal, but can also manage continuous integration (CI) and deploy code through GitHub, Microsoft Visual Studio Team Services and other development tools, such as Xcode, Eclipse and IntelliJ IDEA.Security is required to ensure that only valid requests from authorized users or triggers will drive functions. Azure Functions secures outside HTTP triggers with OAuth systems, such as Azure Active Directory, Microsoft Account credentials and more.

Azure Functions pricing, limits, and requirements

Businesses can currently select between two pricing plans for Azure Functions: consumption and Azure App Service. In the consumption pricing plan, users pay for the time that each function actually runs. The other plan is for users that already employ Azure App Service to run web, mobile and API-based apps. These users can run Azure Functions at no added cost.

Azure Functions has no limits on payload size, deployment package size, and code or dependency size. However, each Azure Functions host instance is limited to 1.5 GB of memory, and the default execution time limit is 5 minutes — although, users can increase this to 10 minutes.Azure Functions does require an Azure Storage account that must support Azure Blob, Queue, and Table storage services. Azure Functions uses Azure Storage to manage triggers and log function execution. The storage demands for Azure Functions may present an added cost to users.Azure Functions competes with other serverless computing offerings, including Amazon Web Services Lambda and Google Cloud Functions.

Article re-blogged via TechTarget.
20 Jul

The Leading CRM Platforms: What’s Right for You?

The Leading CRM Platforms: What’s Right for You?

Customer Relationship Management- A Comparison

A Quick Overview of the Leading CRM Platforms

There are many customer relationship management (CRM) products to choose from, each offering a broad range of functionality. A CRM platform is no small investment. Even if your organization’s CRM needs are modest, the time and effort expended to identify, purchase and implement the right software can be considerable. But you’ve done the groundwork, assessed your needs, compiled your requirements and gotten buy-in from all stakeholders to acquire this technology. The final challenge? Choosing the right CRM platform.

Keeping track of the various CRM platforms and their constantly evolving capabilities can be intimidating. But the variety, cloud choices, and scalability of CRM systems is, at the same time, encouraging — it underscores the fact that, like the internet, CRM is a great equalizer. It levels the playing field, potentially giving smaller companies the same competitive advantages as larger organizations.

The 12 leading CRM platforms are as follows: Adobe Marketing Cloud, HubSpot CRM, Infusionsoft, Marketo, Microsoft Dynamics 365, Oracle Customer Experience (CX)X Cloud Suite, Pega CRM, Salesforce Sales Cloud, SAP CEC Suite, SugarCRM, Zendesk and Zoho CRM. The below (excerpt shared from TechTarget) breaks down which CRM platforms are best depending on the size of your organization.

CRM Platforms for the Enterprise

Many large companies opt for CRM suites that match their size and scope; platforms that scale up well and offer a broad range of functionality that can be exploited across the enterprise. Beyond this, companies also factor in how well the platform can integrate with existing enterprise-scale applications and the product’s automation functionality.

Salesforce and Microsoft made their CRM reputations doing this. Along with Oracle and SAP, they offer strong core features, such as sales, marketing, and service support, as well as automation functionality and an array of newer features, including embedded analytics and AI. Each of the leading CRM platforms has strong social CRM features for leveraging social media and an online community for enhanced customer engagement on multiple channels.

When it comes to integration, Microsoft Dynamics 365 is hard to beat. As its cloud-based SaaS Office 365 platform proliferates, integration has been Microsoft’s ongoing theme, and Dynamics hasn’t been left out. Deep ties to its productivity suite, including Excel for ad hoc analysis and Outlook for integrated communication, make it a natural choice for the enterprise that already relies heavily on those applications. Microsoft also offers AI functionality baked into the entire Office 365 platform.

This means that Dynamics also includes that extra functionality, part of its general quest to unify its ERP and CRM products into a single product. An early offering here is Customer Insights, which combines internal and external data sources and integrates them with internal metrics for automating customer-centric actions and tasks. There’s also Relationship Insights, which leverages Microsoft’s Cortana Intelligence Suite and serves as a sort of virtual sales assistant, offering a customer relationship status at any point in the customer lifecycle.

Salesforce has just announced its new Partner Relationship Management, an intelligence multi channel community application for Sales Cloud that facilitates integrated channel management. It integrates Einstein, the Salesforce cloud AI, to rapidly surface data for more productive channel management and recommended product support content.

Oracle’s more modular approach in its CX Cloud platform is its new Adaptive Intelligence Apps, which optimize marketing channel performance, personalize product recommendations and enable predictive service support. SAP CEC Suite’s omnichannel functionality is enhanced by its AI-driven marketing recommendations feature and real-time marketing segmentation for message personalization.

It was inevitable that the internet of things (IoT) would take root in large-scale CRM. Microsoft Dynamics leverages IoT to enhance field service, and Salesforce has partnered with Cisco for the same purpose. Oracle Adaptive Intelligence Apps exploit IoT data for predictive functionality, and SAP CEC’s omnichannel customer connection system now includes IoT. Look for all of these features to expand over time.

CRM Platforms for Midsize, Small Organizations

Many enterprise-level CRM vendors provide systems scaled for midsize companies — and, on paper, for smaller businesses (though they’re often too complex and unwieldy at that end of the scale). Like Salesforce, SugarCRM, Adobe Marketing Cloud, and Marketo cater to all three. Among the exceptions are Microsoft Dynamics 365, Oracle CX and Pega CRM, which are available to only medium-sized and large organizations.

Often, the discriminator is the price; a midsize company may have many functional needs but can make only a midsize investment. Several vendors address this. For example, HubSpot and Zoho are well-suited for SMBs and are modestly priced. Infusionsoft, though a bit more expensive, caters to only small organizations.

One of the trade-offs for the lower price tag is reduced integration. The enterprise-level platforms offer broad third-party integration, while mid-level platforms tend to offer fewer integration options. Many of the smaller platforms, such as Infusionsoft and Zoho, include social media integration, sales and marketing automation, and analytics.

Niche CRM Products

There are CRM products for companies that want only a limited subset of functionality. One example is social media integration, or tools that tap into multichannel customer communications to augment the traditional CRM utility already in place. Many CRM vendors, including HubSpot, Marketo, Microsoft, Oracle, Salesforce, SAP, SugarCRM and Zoho, offer social media-specific options.

Service applications are another common stand-alone area that organizations of any size may wish to augment independently of the CRM software already in place. The best-known of these is Zendesk, a modestly priced, cloud-based support product that’s designed to expand service options while fine-tuning the customer’s experience. Although the product is standalone and has limited functionally, it can be integrated with other applications, such as HubSpot. Zendesk gathers service information on customers and passes that data to HubSpot, which helps bolster marketing operations.

CRM is evolving rapidly, as digital infrastructure and device mobility flourish. As functionality improves and integration deepens, the market’s offerings will become even more sophisticated and flexible.

There is, for most organizations, an ideal or near-ideal product available. But finding it is a matter of thoroughly reviewing the needs of the enterprise and the potential of the market, and then cultivating a strong grasp of customer engagement. With the right tools, CRM can be game-changing.

This above content comes from an excerpt of  TechTarget’s article.

Our Offerings at tCognition

Customer Relationship Management

If you had to determine what the most essential part of your business was what would you pick? Would it be your logo, your unique take on the market, your employees’ skills? You would likely come to the realization that none of those things really matter unless you have customers to interact with. That’s where customer relationship management (CRM) software comes in.

tCognition provides enterprise-level CRM services and deployment services. For over 13 years we have been helping companies implement customer databases with meaningful workflows and verticalized experiences built-in for our clients. We represent and resell some of the top CRM vendors in the industry and are trusted by them to implement and maintain their products.

We have a data-driven, infrastructure-friendly approach to CRM Services. We’ve formed CRM Partnerships with some of the top brands in the industry, such as Oracle, SAP, and Microsoft. Our unique approach to implementation incorporates any custom out-of-the-box integration, true CRM vendor selection engagement, or Business Process Management workflow.

tCognition can integrate any given platform to any CRM with an open API. Our onshore/offshore development teams create complex customized integrations at an extraordinary value. We can also create integrations that are often only possible with third-party middleware. Better still, we can even create integrations that operate and synchronize data in real-time.

Implementation Process

We have a structured approach to every CRM implementation we perform. Each implementation includes a proprietary process starting with gathering requirements. From there, we complete the vendor selection process by finding the right platforms. Once the right platforms are identified, we then move on to the next steps.

Vendor Selection

Requirement gathering is always the first step of our vendor selection. We factor in long-term risk management strategies (such as identifying the stability of any given vendor), change management (what legacy systems – or old software platforms – are going to factor into an implementation). In addition, we can help identify non-CRM technologies like marketing automation and financial / ERP tools to be integrated later on down the road.


tCognition develops apps within CRM that power your business to perform effectively in today’s competitive business environment. We offer custom application development services utilizing proven software tools and technologies. We are known for high quality, cost-effective software application development services inside and outside of CRM.


tCognition can integrate any given platform to any CRM with an open API. Our onshore/offshore development teams create complex customized integrations at an extraordinary value. You can confidently rely on us to integrate any and all marketing, financial, and customer support platforms, just to name a few.

User Adoption

Implementing a CRM solution is one thing, getting people to use the system is a whole different ballgame. tCognition’s fulfillment teams make sure that your CRM and other business platforms are utilized to their full capacity. This is the last step of any implementation, and perhaps the most important.


We won’t leave you out to dry after any implementation is complete. We have a large support staff capable of overseeing fulfillment and ongoing support services. Unlike some other resell partners, you will always have a real person on the other end of the phone when you call us. We aim to create an all-encompassing business system for your company, and want each part of your system to operate in a seamless fashion that “speaks the same language” as your CRM.

Interested in learning more about our CRM integration and implementation capabilities, and how we can help your organization? Call us at (617) 357-4636 or email us at info@tCognition.com.

12 Jul

XSeed Applicant Tracking System

XSeed Applicant Tracking System


Are you a recent graduate or a seasoned professional actively seeking a job? Are you a busy business owner or project lead searching for new talent? Look no further than our custom platform, XSeed, designed to source open positions, and qualified candidates where other staffing agencies and tools can’t.

At tCognition, we are experts in the creation of custom Staffing and Information Technology enabled Services (ITeS), Outsourcing programs to meet the demands of our clients, regardless of industry or geographic location. Using industry-leading tools, like XSeed, we are able to source the right candidates to meet your specific needs.


Product Overview


XSeed is an online Applicant Tracking System serving employers and job seekers in all sectors of the community. The online platform offers a focused, user-friendly connection point for highly qualified candidates and employers needing to position job opportunities in the industry. XSeed provides a common platform for both job seekers and employers alike.

Whether you are an experienced professional who would like to take his or her career to the next level, or you are a recent graduate who wishes to explore new career opportunities, the XSeed job Portal is designed to help you find an opportunity that matches your passion. XSeed allows the direct interaction between job seeker and employer and provides an easy way for businesses to identify qualified applicants for the jobs.

XSEED Key Features

FilesCentralize Communications

Use XSeed to centralize everything so your team is always on the same page about the “whos,” “whats,” and “whens.”


Keep an eye on the stats and trends associated with users, groups, and divisions with our dashboards to help to keep everyone on track, and without getting bogged down with semantics.

CDAdvanced Job Search

Our Advanced Job Search functionality allows job seekers to search for job listings with detailed criteria. Job seekers can search by job type/term, company name, industry, function/category, keyword, and even by location easily.

Scissors-and-PaperResume Parser

The Resume Parser increases the productivity of any recruiter. You will more easily be able to populate your resume database pulling from various sources, and will then be able to add resumes to your database automatically. No more manual entry needed!

Prospective candidates can send their resumes to resumes@tcognition.com. Once a resume is received, XSeed will then validate the content, and parse it pulling out valuable candidate information.

Two-PeopleAdmin / Employer / Jobseeker

The XSeed dashboard provides a user-friendly, featured Admin/Employer/Job Seeker panel where you can easily manage users, resumes, profiles, etc.

RamJob Posting

Employers can post their job requirements, and easily apply filter options, enabling them to receive the resumes of candidates who match their posted criteria.

CameraVideo Resume Uploading

Our Video Resume Uploading feature is intended to put a spin on the standard resume of today. Job seekers will be enabled to upload a video resume along with a standard resume through this solution. A quality video resume can assist job seekers in more effective marketing themselves to potential employers.

Envelope-Paper-ClipEmail Parsing

The Email Parsing process begins when an email has been received at requirements@tCognition.com; anyone can send an open requirement to this email address. Once an email has been received, we will validate the address and extract (or parse) valuable pieces of the text from the email content.

Each extracted piece of text is called a “field value.” The predefined “field value” is used to identify a value (ex: Company Contact, Subject, Requirement Title, Name, State, City, etc.), and that text is then automatically collected within the XSeed platform.

CalendarEmail & Calendar Integration

Whether you prefer Outlook or Gmail, PCs or Macs, or anything in between, XSeed streamlines management of your digital life.

Alarm ClockStatus Tracking/Pipeline

From identification to submission, interviews to placements, XSeed applicant tracking software simplifies the process of recruitment every step of the way.


Use XSeed’s Custom Reports to drill down into user specifics, such as activity, goals, trends, etc.


Get In Touch With Us

At tCognition, we source quality candidates for companies around the globe. Learn more about our Applicant Tracking technology tool by visiting XSeed.com, email us as XSeed@tCognition.com, or to learn more about our other time-proven talent sourcing/placing methodologies call us at (617) 357-4636 or email us at info@tCognition.com.


20 Jun

Amazon’s Big Acquisition: What It Means for The Cloud

Amazon’s Big Acquisition: What It Means for The Cloud

Amazon and Whole Foods

The AWS “Takeover”

This past Friday, June 16, 2017, Amazon announced that it was buying Whole Foods Market for $42 a share in an all-cash deal, valuing the company at $13.7 billion.

Amazon founder and CEO, Jeff Bezos, said in a press release Friday morning, “Whole Foods Market has been satisfying, delighting, and nourishing customers for nearly four decades – they’re doing an amazing job and we want that to continue.” Whole Foods Market’s co-founder and CEO, John Mackey, continued on to say, “This partnership presents an opportunity to maximize value for Whole Foods Market’s shareholders, while at the same time extending our mission and bringing the highest quality, experience, convenience, and innovation to our customers.”

This exciting acquisition doesn’t just present new valued opportunities for Whole Food’s shareholders, however. It could also mean good news for The Cloud business; namely for Amazon Web Services (AWS). Currently, Whole Foods Market is using Microsoft’s Cloud computing technology, the rival to AWS. But in acquiring Whole Foods, Amazon isn’t just buying the giant upscale grocery chain, it’s also taking ownership of a company using their rival Cloud-computing technology.

Does this mean that they can and will replace the current Microsoft Cloud-computing technology with their own? Amazon’s Jeff Bezos didn’t mention anything about Cloud in the press release distributed on Friday, but in buying Whole Foods Market, Amazon could be making a play to halt Whole Foods Market from buying more Microsoft Azure Cloud Services, and in turn adopt AWS’ Cloud offerings. AWS could certainly benefit from an alliance with Whole Foods Market as it works to cozy up to legacy enterprises.

Supplying food products to and from 465 retail locations spanning North America and the U.K. is no easy feat, but AWS’ Cloud computing services could provide significant cost savings in this space. Amazon Web Services, which is on the road to selling $14 billion worth of service offerings this year isn’t hurting for business, but they could see a huge return from bringing Whole Foods Market on as an in-house customer.

Our Expertise

We’ve seen Amazon as the e-commerce giant of today surpass its competitors by leaps and bounds over the last decade, and we look forward to seeing how this new merger with Whole Foods Market continues to shake out! Are you interested in working with a value-added reseller to partner with for your migration to the Cloud and adoption of AWS? Shoot us an email at info@tCognition.com, send us a DM on Twitter, or give us a call at 617-357-4636 to learn more about our Cloud computing offerings.

12 Jun

SaaS vs. IaaS vs. PaaS Cloud

SaaS vs. IaaS vs. PaaS Cloud



In our experience, there is not a “one Cloud fits all” solution. There are three types of Cloud deployment models, as follows: Private Cloud (more secure), Public Cloud (elastic scaling), and Hybrid Cloud (seamless). It’s also important to note that when an organization is considering Cloud security, in particular, it should consider both the differences and similarities between these three segments of Cloud as there is no “one Security solution fits all” model either.

On Private Cloud, the end-user owns the Hardware that the Cloud runs on, and is for your use only. On Public Cloud, the end-user leverages Cloud Services over the open Internet, using Hardware and Software that a third-party owns. Hybrid Cloud uses both Private and Public Cloud, allowing the end-user to run workloads on either Cloud deployment model where they work seamlessly together. An end-user may deploy one, two, or all three of these models.

“The Cloud” is a very broad concept, and it covers just about every possible sort of online Service, but when businesses refer to Cloud procurement, there are usually three models of Cloud Service under consideration, Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). SaaS is plainly an application that an end-user may rent over the open internet, IaaS is comprised of storage, computing, and other Infrastructure Services that can be leveraged from a local or remote resource, and PaaS is an application, development, testing, and deployment Platform that can be leveraged on-demand.

The Value

There are big differences between the three types of Cloud offerings. SaaS is designed to replace traditional Enterprise Applications, like customer relationship management (CRM) and Enterprise resource planning (ERP) solutions. IaaS Clouds are essentially designed to replace everything in a data center, including storage and computing Services. PaaS acts as a Cloud version of Application development, deployment, and the hosting of applications.

The primary SaaS provider is Salesforce, whereas the primary IaaS provider is Amazon Web Services (AWS), and the primary PaaS provider is Google App Engine.

Cost Saving Benefits of Each Platform

SaaS: Cheaper Enterprise Application consumption, such as ERPs and CRMs.

IaaS: Cheaper Application and data platforms, due to shared user Hardware and Software.

PaaS: Cheaper ways to build web-based systems to enforce standards.

SaaS Clouds

In a Software as a Service model, a third-party provider hosts Application Software on behalf of the end-user. Think of the applications in this model as being delivered through web browsers or websites, providing the same value as traditional applications, such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Enterprises don’t often look to SaaS to provide alternatives to Enterprise systems that have been housed within corporate data centers, however that could be a missed opportunity to save on expensive CRM and ERP deployments.

Taking the SaaS route often provides a path to saving the most money, given what Enterprises are paying today for Enterprise Software. Using SaaS Cloud removes the need for Enterprises to spend a large amount of money on Enterprise Software as the Software as a Service provider maintains the Hardware since the Software and Hardware are hosted on their site. Additionally, there is almost unlimited scalability for Enterprise growth with this model since the end-user can add seats or subscriptions as they add employees to a team. The ability to pay for only the seats or subscriptions used, in this model, allows the end-user to align their usage directly with spending.

There are over 2,000 SaaS Cloud providers on the market today, one prime example being the Enterprise CRM solution, Salesforce.com. With Software as a Service Cloud, there is no need to update or patch Software, and updates run continuously and automatically. SaaS also supports both desktop and mobile computing, creating more pervasive applications. This will allow SaaS to reach users on the device of their choosing.

IaaS Clouds

Infrastructure as a Service Clouds are the fastest growing types of Clouds on the market today. In an IaaS model, a third-party provider will host Hardware, Software, Services, Storage, and other Infrastructure components on behalf of the end-user. Infrastructure as a Service Clouds provide Services found in a traditional data center, such as computing storage, and provide hosting for existing Enterprise workloads on applications, and databases, or both. IaaS can provide extra storage for corporate data backups, network bandwidth for a company website server, or it can even enable access to high power computing which was previously only accessible to those with supercomputers.

IaaS Cloud Services can be deployed as Private, Public or Hybrid Clouds, allowing the end-user flexibility to leverage whichever deployment model is the best fit for them. The main value of leveraging an IaaS Cloud is the end user’s ability to circumvent the necessity of purchasing their own Hardware and/or Software. This leads to a shift in spending from CAPEX (capital expenditures) to OPEX (operational expenditures), on the part of the end-user.

When leveraging an IaaS Cloud, the end-user only pays for the Services that they use; Service providers may bill by duration or volume of data. This type of Cloud provides elastic scaling, meaning that Services can be scaled up or scaled back based on the needs of the application workloads. The end-user will pay ultimately only more or pay less depending on the capacity required. The benefit of an IaaS Cloud model comes down to the end user’s ability to rely on a Public Infrastructure to take care of all Hardware and Software, as well as the support of a third-party for the initial investment.

PaaS Clouds

As Enterprises spend millions of dollars on Application Deployment and Development, Platform as a Service Clouds hold the promise of reducing these costs. By understanding how PaaS Clouds work, developer efficiency is greatly enhanced, bringing applications to market more quickly. Via the PaaS model of Cloud computing, third-party providers provide Application Development, Testing, Deployment, and Hosting Services as a Service, rather than end-users having to bear that burden. This provides a cost-effective Application Development Delivery model, which can be leveraged by Enterprises more easily.

Platform as a Service provides a comprehensive start-to-finish Development, Testing, and Deployment platform that many Enterprises find to be simplistic and turnkey. PaaS also reduces for the end-user; the complexity of Building, Testing, and Deploying applications with peace-of-mind that their “developers for hire” are well-trained, and working in a well-defined and regulated environment. Another common feature of PaaS offerings is automatic load balancing and auto-scaling. The PaaS service monitors the load on your application, can add servers if needed, and distribute work across a set of servers.

PaaS supports most IaaS Cloud providers, including Amazon Web Services, Google, and Microsoft, and it can be easily integrated with any existing PaaS applications. There are also dozens of other providers of Platform as a Service on the market, which are also able to run within an IaaS Cloud. The combination of PaaS and IaaS Cloud Services seems to be an emerging trend, of today.

Our Offerings

How can we help your organization with its Cloud needs?

Cloud technology is revolutionizing how we view Enterprise IT. Infrastructure as a Service (IaaS) is fundamentally changing the way companies are storing their data. IaaS providers like Amazon, Microsoft, and Oracle form an extremely competitive marketplace as Cloud Deployment becomes the norm.

Companies are always looking for ways to increase business productivity while lowering overall operational costs. Cloud moves the focus away from the tedium of premise-based infrastructure to simplify Application Delivery. tCognition evaluates the various Cloud Deployment models for your organization and helps to host Legacy Applications and Servers in The Cloud. Rest assured that we partner with all of the major IaaS providers, employing today’s turnkey tools.

tCognition is one of Boston’s fastest-growing Technology Services Companies, tackling some of the toughest challenges facing the Enterprise today. Consider hosting your ERP on Amazon Web Services (AWS) with the help of our highly skilled and seasoned team, and see how we’re approaching Cloud Migration in today’s digital age. Contact us for more information!

31 May

tCognition: A Value Added Reseller of ERP and CRM

tCognition: A Value Added Reseller of ERP and CRM


Enterprise Resource Planning & Customer Relationship Management

Selecting the right value-added resell partner (VAR) for a CRM or an ERP implementation is a tremendously important decision. Being an IT-first company, we focus on your entire infrastructure when implementing and enabling any sort of deployment. Businesses trust tCognition to provide value-added services at the highest level for Sage ERP Products, SAP ERP Software, and Microsoft Dynamics 365.

tCognition’s onshore and offshore development teams create complex customized CRM and ERP integrations at an extraordinary value, that are also often only possible through third-party middleware. We can even create integrations that operate and synchronize data in real-time.

Listed below, are the perks of each of the high-profile platforms we have skill servicing and integrating with (as defined by each solution).



Sage ERP Products

Manage sales, service & marketing as well as accounting, asset management, inventory, people, & payroll, through Sage enterprise resource planning. Make smarter decisions faster. Gain productivity to reduce operating costs and increase revenue. Serve more customers and increase their satisfaction. Sage helps every industry from retail to wholesale.

Sage has more than 30 years of experience helping small and medium companies manage businesses. In fact, they help more than 3 million customers worldwide to be more effective by making smarter decisions. Whether your business is growing locally or expanding globally, Sage has a solution for every stage that’s more flexible and scalable than other traditional ERP solutions.

Traditional ERP and Sage ERP Solutions: The Difference

Traditional ERP

Enterprise resource planning is comprehensive, end-to-end, integrated software that claims to “do it all.” Unfortunately, traditional ERP systems are complex, inflexible, not scalable, expensive, and not easy to use.

Sage ERP & Business Management Solution

Sage ERP business management solutions do it all and are flexible, customizable, scalable, affordable, and easy to implement. They can even be mobile, enabling you to work anytime, anywhere; giving you complete control of your business.

ERP Solutions

The Sage technology gives you one of the most powerful sets of business tools in the world. Sage offers one of the largest selections of scalable, integrated business management & ERP software systems available. Their extensive network of 40,000 accountants and 26,000 business partners provide you with industry expertise and on-site support to help you select, plan and implement the ideal mix of ERP solutions to run your business your way.

Sage 100

Sage 100 is perfect for small and medium businesses growing beyond their accounting software. This solution is ideal for light manufacturers.

  • Production management for manufacturers
  • U.S. payroll

Sage 300

Sage 300 is perfect for small and medium businesses that manage multiple locations, currencies, and languages. Access online or on your mobile device.

  • Multiple languages, multiple currencies
  • Project job costing
  • U.S. payroll
  • Canadian payroll
  • Mobile access

Sage X3

Sage X3 introduces a better way to manage your entire enterprise – from procurement to manufacturing, distribution, and financials.

  • Multiple languages, multiple currencies
  • Project job costing
  • Production management for manufacturers
  • U.S. payroll
  • Canadian payroll
  • Mobile access
  • SaaS or web-based

Sage 100, Sage 300, and Sage X3 Capabilities

  • Manage inventory and your warehouse for increased accuracy
  • Manage purchasing and vendors
  • Automate sales and marketing
  • Handle advanced accounting
  • Improve visibility and make better decisions
  • Deploy on-premises and hosted


SAP ERP Software

Get ahead of the game with an enterprise resource planning system (ERP) from SAP. Stay competitive by relying on their proven ERP software to streamline your processes across procurement, manufacturing, service, sales, finance, and HR. Learn more about the different types of ERP systems – and explore their benefits – on SAP’s What is ERP? page.

SAP ERP exceeds the industry standard worldwide – offered for 25 industries, 37 languages, and 45 localizations. The reason SAP’s ERP solution is so successful is that its nearly 50,000 customers have helped shape its scope through programs like Customer Influence.

The Next-Generation ERP Business Suite

Run a truly live business with SAP S/4HANA, an in-memory ERP suite available in the cloud or on-premise. SAP S/HANA is the digital core that enables your business to take complete advantage of the Internet of Things (IoT), Big Data, real-time analytics, mobile, business networks, third-party systems, and more.

What is SAP S/4HANA?

SAP S/4HANA is a real-time enterprise resource management suite for digital business. It is built on SAP’s advanced in-memory platform, SAP HANA, and offers a personalized, consumer-grade user experience with SAP Fiori. Deployable in the cloud or on-premise, SAP S/4HANA can drive instant value across all lines of business – no matter your industry or business size.

Immediate, Intelligent, and Integrated ERP

SAP S/4HANA is the digital core – the nerve center – of your entire business. It consolidates internal and external elements into a single, living structure that goes beyond traditional ERP software. In other words, it connects all of your processes, provides you with live information and insights, and seamlessly integrates your enterprise with the digital world at large.


How can a telecommunications company with highly customized products and services maximize customer satisfaction? With SAP S/4HANA the company can streamline its sales and delivery, quickly addressing bottlenecks and other disruptions that drive customer churn.

Corporate Planning

How can a high-tech company use public information to identify the best acquisition target? By running what-if simulations with SAP S/4HANA Finance – combining internal and external data to evaluate the potential financial impact of each scenario.


How can a large hotel chain connect disparate systems after multiple mergers and acquisitions? By using SAP S/4HANA Finance. With the software’s central journal scenario and embedded analytics, booking information is calculated in real-time for one reservation, invoice, and journal entry.


How can a company that makes 500 cars per day process material transactions fast enough to keep up? With SAP S/4HANA, material postings are processed in parallel, giving the manufacturer real-time visibility into the material ledger. This visibility makes it quick and easy to respond to production issues and avoid delivery delays.

Next-Gen ERP Deployment Options

SAP S/4HANA offers flexible deployment options – on-premise, in the cloud, or using a hybrid model – to meet your unique needs. Explore product editions, deployment scenarios, and other key resources below.


The SAP S/4HANA Cloud delivers the power of in-memory ERP with the key benefits you expect from public cloud solutions. This option offers the scalability, ease of management, and security your business needs to excel in today’s fast-paced digital economy.


SAP S/4HANA, deployed on-premise or in a private cloud environment, is designed for businesses of all sizes, in all industries, that need deep and broad functionality combined with a high degree of flexibility. Deployed in your data center or on SAP HANA Enterprise Cloud, this option offers maximum control for your business.

Discover the Value of SAP S/4HANA

Ensure a successful deployment and drive quick time-to-value with information resources that support the different phases of SAP S/4HANA – from planning and installation to operation and continuous innovation.



Microsoft Dynamics 365: Unifying CRM Business Software and ERP Systems

Drive big growth for big business. Make data-driven decisions with a complete set of enterprise resource planning (ERP) tools to provide global visibility, scalability, and digital intelligence.

Make Smarter Decisions

Use modern, intelligent ERP system tools that uncover real-time insights and information to help you make fast, data-driven decisions.

Transform Your Business

Improve business planning and execution while saving valuable time, helping you stay ahead of the competition.

Grow At Your Pace

Scale operations globally in the cloud to meet changing business needs – while integrating legacy systems to make full use of existing investments.


Fast-track your business performance. Get a live view of all your numbers and data analytics from Dynamics 365. With this Microsoft ERP system, you get the relevant information you need to deliver strategic, data-driven insights to key departments.

  • Gain immediate financial insights
  • Drive corporate strategy and growth
  • Decrease debt through efficient collection management


Work smarter with connected operations. Get ERP system continuity for visibility across connected distribution, customer service, sales, and marketing systems. Innovate your products and processes to meet rising expectations.

  • Simplify production floor management
  • Accelerate product introductions
  • Offer flexibility in delivery alternatives


Deliver exceptional customer experiences. Give your salespeople the product and customer information they need to provide immediate, personalized service – across social media, mobile sites, stores, and other retail touch points.

  • Deliver customer experiences that inspire loyalty
  • Move products smoothly from procurement to sale
  • Merchandise your products more effectively

Cloud Services

Roll out powerful ERP tools. Get real-time information on almost any device, at any time. Simplify and accelerate business process changes, seamlessly integrate with legacy systems, and scaled globally with Dynamics 365.

  • Enable rapid business transformation
  • Cost-effectively support your IT needs
  • Grow at your own pace

Tailor and extend Dynamics 365 Across Your Business

Add Pre-Built Applications

Do even more with Dynamics 365 for Operations using AppSource. Enhance your ERP systems and processes by integrating add-on applications from Microsoft and our partners.

Customize Your Applications

Do more with your Dynamics 365 data. Easily create custom applications that connect with Dynamics 365 to solve your exact business needs – with little to no additional code development.

Microsoft Dynamics 365 provides intelligent applications that work smarter together. Run your entire business from end-to-end with intelligent applications that seamlessly work together in the cloud – unifying the capabilities of CRM business software and ERP systems.

There are an overwhelming number of options for ERP and CRM software solutions. If you’re interested in learning more about the best ERP/CRM solution for your organization, check out our offerings and contact us at info@tCognition.com for more information.